One Platform. Three Businesses. Complete Digital Control.
SONIP Space — Managed Offices
ONIR — Real Estate Advisory
SONIP Global Security
Proposal prepared by Sora Infotech · Confidential
The Problem
How Things Work Today
SONIP Space
Managed Office Operations
✕No system to check which meeting rooms or shared amenities are available — staff rely on phone calls
✕Client service tickets tracked via WhatsApp — no record, no SLA, no accountability
✕Monthly invoices prepared manually — takes days, prone to errors
✕Contract expiry dates not tracked — clients leave before renewal is noticed
✕Visitor logs are paper-based at reception — no security audit trail
✕No visibility into occupancy trends — pricing decisions made on guesswork
📊 Everything managed on Excel spreadsheets
ONIR Real Estate
Commercial Real Estate Advisory
✕No centralized property database — each agent maintains personal spreadsheets
✕Deal pipeline exists only in people's heads — no stage tracking or visibility
✕Follow-ups missed because no reminder system — deals lost to competitors
✕Commission calculations done manually — disputes arise at deal close
✕Lease expiry dates not tracked — clients approach other brokers at renewal
✕No agent performance visibility — management has no data to act on
📊 Everything managed on Excel spreadsheets
SONIP Global Security
Security & Facility Management
✕Guard attendance recorded on paper registers — impossible to verify remotely
✕Shift roster manually assigned for hundreds of guards across 12+ cities
✕Payroll calculations take days every month — PF and ESI computed manually
✕No ticketing system — issues and incidents reported verbally or on paper with no tracking or escalation
✕Client billing is not linked to actual deployment — revenue leakage occurs
✕No consolidated view across all 12 cities — management flies blind
📊 Everything managed on Excel spreadsheets
The Solution — Complete Ecosystem
SONIP ONE — Everything, Connected
SONIP ONE
Central digital platform — one login, three businesses, full control
🏢 SONIP Space
🏗️ ONIR
🛡️ SONIP Security
🏢
SONIP Space
Managed Office Operations
🏢
Fully Managed Workspace
Complete workspace managed and operated by SONIP
🎫
Service Request Tracking
Housekeeping, IT, maintenance — all logged
👤
Visitor Management
Digital QR passes, instant host alerts
🧾
Automatic Monthly Billing
Invoices generated & sent automatically
📦
Supplies & Inventory
Track stock, auto-reorder when low
🔄
Contract Renewal Alerts
Alerts 90-60-30 days before expiry
🏗️
ONIR
Real Estate Advisory
🏢
Property Listings Database
All properties in one searchable system
📊
Deal Pipeline
Track every deal: enquiry → closing
🗺️
Site Visit Tracking
Schedule, log & follow up visits
📄
Agreement & Documents
All deal docs stored & searchable
💰
Commission Tracking
Auto-calculated at deal close
🔔
Lease Renewal Alerts
Never miss a client renewal again
🛡️
SONIP Global Security
Security & Facility Management
📍
GPS Guard Attendance
Location-verified, no paper registers
📋
Shift Management
Auto-assign guards to sites, all cities
💳
Payroll & PF / ESI
Accurate salary & compliance, every month
🎫
Ticketing System
Raise, track & resolve issues end to end
📈
Client SLA Reports
Monthly performance reports, auto-sent
🧾
Site-Based Billing
Invoices linked to actual deployment
👥
HR for All 3 Businesses
One system for every employee
💹
Accounts & Finance
GST invoicing, P&L per vertical
🤝
Client Relationship System
All clients across all 3 verticals
📱
SONIP ONE Customer App
Self-service portal for your clients
Vertical 1 · SONIP Space
How a Managed Office Client Moves Through the System
6
Key modules
Auto
Billing & alerts
App
Client self-service
Real-time
Occupancy dashboard
Step 01
🤝
Enquiry & Proposal
Lead captured and assigned. Proposal and pricing sent from the system. All communication tracked automatically.
CRM Module
→
Step 02
📝
Contract & Onboarding
Agreement generated with tenure, lock-in, and escalation clauses. Client gets their portal access and unit allocation.
Business Suite
→
Step 03
🏢
Daily Operations
Client enjoys their fully managed workspace. Books meeting rooms from the app. Service tickets logged and tracked with SLA timers. Visitors pre-registered with QR passes.
Operations Module
→
Step 04
🧹
Facility Management
Housekeeping tasks scheduled and tracked digitally. Supplies inventoried per location. AMC vendors managed with work orders.
FM Module
→
Step 05
🧾
Monthly Billing
Rent and add-on services auto-invoiced on schedule. GST-compliant. Payment link sent directly to client. Zero manual effort.
Accounts Module
→
Step 06
🔄
Renewal & Upsell
Automatic alerts 90, 60, and 30 days before contract expiry. Sales team notified. Upsell opportunities tracked in client profile.
CRM Module
Visitor Management
Client pre-registers guest from the app
QR code sent to visitor's phone automatically
Guard scans QR, host gets instant notification
What the Client Sees
Access their managed workspace from the app
Book meeting rooms without calling
Track tickets and pay invoices from their phone
What Management Sees
Live occupancy per floor and per unit
All open tickets and SLA compliance
Revenue and renewal calendar at a glance
Vertical 2 · ONIR Real Estate
How Every Property Deal is Tracked End to End
CRM
Full pipeline
Auto
Commission calculation
Zero
Missed follow-ups
360°
Client view
Step 01
📥
Enquiry Captured
Lead comes in from website, referral, or cold outreach. Captured centrally and auto-assigned to the right agent.
CRM Module
→
Step 02
🏢
Property Shortlist
Agent searches the centralized property database by size, location, and budget. Matching listings shared with client instantly.
Property DB
→
Step 03
🗺️
Site Visits
Visits scheduled, logged, and followed up in the system. Auto-reminder triggered 48 hours after each visit if no response.
Activity Log
→
Step 04
📄
LOI & Negotiation
Letter of Intent generated from template. All negotiation notes and document versions stored against the deal, permanently.
Document Vault
→
Step 05
🤝
Deal Closed
Agreement signed and stored digitally. Brokerage auto-calculated based on deal value. Commission split between agents applied instantly.
Accounts Module
→
Step 06
📊
Portfolio Tracking
For investor clients — track their portfolio, occupancy, rental income, and ROI. Lease renewal alerts trigger CRM follow-up automatically.
CRM Module
Property Database
All listings with area, price, owner, legal docs
Status tracking — available / under negotiation / closed
Agents share listings with clients from the system
Agent Performance
Deals per agent, pipeline value, win rate
Commission earned vs monthly target
Follow-up activity and pending tasks dashboard
Investor Dashboard
Full portfolio view per investor client
Rental income and yield tracked per property
Lease renewal calendar — 90-60-30 day alerts
Vertical 3 · SONIP Global Security
How Field Operations Run Across 12+ Cities
12+
Cities covered
GPS
Guard attendance
Auto
Payroll & compliance
Live
Ticket tracking
Step 01
📋
Client Site Contract
Each client site's scope, manpower count, SLAs, and pricing agreed and stored. Renewal dates tracked automatically.
CRM Module
→
Step 02
📅
Shift Planning
Guards assigned to client sites by shift. Roster auto-generated. Absences and replacements managed in real time, across all cities.
Shift Module
→
Step 03
📍
GPS Attendance
Guards mark attendance from mobile at the site. GPS validates they are physically present. Completely eliminates paper registers and proxy attendance.
Attendance
→
Step 04
🎫
Ticketing System
Guards and supervisors raise tickets from their phone — with photo and description. Tickets are tracked, assigned, and escalated automatically by priority until resolved.
Ticketing
→
Step 05
💳
Payroll & Compliance
Payroll processed from actual geo-verified attendance. PF, ESI, and overtime calculated automatically. Payslips sent to guards' phones.
Payroll Module
→
Step 06
🧾
Client Billing
Monthly invoices auto-generated per client site based on actual guards deployed and services provided. GST-compliant. SLA performance report attached.
Accounts Module
Guard Compliance
Police verification documents stored digitally
License and training expiry alerts automated
Uniform and equipment issuance tracked per guard
Facility Management
Preventive maintenance schedules and task logs
Cleaning checklists completed on mobile
AMC vendor contracts and payment management
Management View
Live headcount per site and per city
Open tickets by priority — all sites in one view
Revenue per client site versus cost of deployment
The Client Experience
The SONIP ONE App — Your Clients' Remote Control
S1
SONIP ONE
Hello, Rahul Mehta
🏢
My Workspace
Floor 3, Unit B
🏠
Meeting Room
2 rooms free
🎫
My Tickets
1 open issue
👤
Add Visitor
Pre-register guest
🧾
My Invoices
March 2026
➕
Add Service
Extra housekeeping
🏢
View and manage your workspace
Access your dedicated managed workspace details, floor plan, and amenities. Book meeting rooms without calling reception — instantly from your phone.
🎫
Raise and track tickets
Log any issue — maintenance, IT, housekeeping — and watch its status update in real time as it gets resolved.
👤
Pre-register visitors with QR pass
Register your guests in advance. The visitor receives a QR code. At the gate, guard scans it and you get an instant notification.
🧾
View invoices and pay online
Download any invoice. Pay via UPI or bank transfer link. Full payment history and all signed agreements accessible anytime.
➕
Book add-on services from the app
Need extra housekeeping, catering, or printing? Just tap to request. It gets assigned to staff and billed to your account automatically.
Execution Plan
4-Phase Rollout — From Day One to Full Platform
Each phase delivers a fully working result — no big-bang launches, no waiting 6 months to see anything.
Phase 1
Foundation
Weeks 1 – 8
Set up all 3 businesses in one system
Accounts, GST, cost centres configured
All employees loaded into HR system
Payroll live for all 3 verticals
Client pipelines set up in CRM
Contracts and invoicing go live
✦ Billing automated. HR running.
Phase 2
Operations
Weeks 9 – 16
Space booking module goes live
Guard GPS attendance activated
Shift roster management for Security
Inventory management (all locations)
Helpdesk ticketing with SLA tracking
Property database live for ONIR
✦ All operations digitalized.
Phase 3
Customer App
Weeks 17 – 26
SONIP ONE client portal launched
Visitor management + QR system live
Online invoice payment integration
Add-on service booking from portal
Client-facing SLA and usage reports
Ticket status updates pushed to clients
✦ Clients fully self-service.
Phase 4
Intelligence
Week 27 onwards
Consolidated management dashboard
WhatsApp notifications & alerts
Accounting software sync
Client satisfaction (NPS) tracking
Advanced analytics & reports
Ongoing support & enhancements
✦ Full SONIP ONE live.
Why Sora Infotech · Next Steps
Why Us — and What Happens After This Meeting
🇮🇳
Built for Indian business compliance
GST invoicing, TDS, PF and ESI in payroll — all built in. No expensive consultant needed to make it India-compliant.
🔒
Your data. Your servers. Always.
The entire platform runs on SONIP's own infrastructure. Your business data never sits on a third-party server or shared cloud.
📱
Works on any smartphone
Guards, housekeeping staff, and field teams can use it on any basic Android phone without needing to download an app.
📈
Scales as SONIP grows
Add new cities, new services, or new verticals without any additional licensing fees. The platform is built to grow with you.
Ready to move forward? Here's exactly what happens next.
1
Requirements Workshop (2–3 hours) — We sit down with each vertical's team and map out every workflow, every form, every report they currently do manually. This becomes the blueprint.
2
Detailed Scope + Investment Breakdown — Within one week, we return with a module-by-module document and exact investment figures for your review and approval.
3
Phase 1 Kickoff — Once agreed, the first live demo of the system is ready in 2–3 weeks. Finance and HR go live within 6–8 weeks of starting. You see results fast.
Platform powered by
Sora Business SuiteSora HRMSSora CRMSora Operations ModuleSONIP ONE App Layer